Family Practice & Counseling Network: Steven and Sandra Sheller 11th Street Family Health Services

Mission:
To provide quality, comprehensive health services to the clients it serves, with special attention to vulnerable people and residents of public housing units in the 11th Street Corridor. In addition to its direct services mission, 11th Street provides an exemplary model of nurse-managed, community-based care for the education of health professions students and for faculty practice.”

Core Beliefs:
- Quality health care is a right, not a privilege;
- No one will be turned away because of inability to pay;
- Health centers work best when they are partnerships between consumers and staff;
- Health education is vital to empower individuals to make choices about their health;
- Health care must be delivered in a competent, sensitive and compassionate manner by caring for the whole person-mind, body and spirit.

Service at 11th Street:
Health and benefits advocates' primary activity is to conduct insurance assessments and help patients apply for health insurance through the Marketplace and the Department of Public Welfare. Patients work with health and benefits advocates to find prescription assistance programs that cover or subsidize the cost of their medications. Health and benefits advocates also help patients navigate the public welfare system and apply for other public benefits including cash assistance, food stamps, and temporary assistance for needy families. Health and benefits advocates also identify high-risk, chronically ill patients and connect them with existing self-management programs, including diabetes support groups and parenting groups.