Program or Project:
Patient Activation Program
Percentage of time over term member will spend with this program:
The member will engage and help to navigate newly insured consumers with care utilization. This will include explaining health coverage, its benefits, and the consumer’s rights under their coverage. The member will:
Design new and revise existing health insurance coverage literacy materials and curriculum content.
Collaborate with Health Navigators to conduct patient activation training with existing community sites, as well as identify new community sites to promote patient activation training.
Recruit participants for the patient activation program through individual contacts and community outreach efforts.
Educate newly insured consumers through one-on-one sessions as well as group sessions. Document participant progress following training.
Collect stories from consumers that help improve patient activation or document key barriers faced by consumers.
Develop 10 new health insurance coverage literacy training modules. Establish 6 new community sites to promote and conduct patient activation training. Educate 1,500 consumers through patient activation training curriculum.
NHC performance measure(s) this activity falls under (if any). :
Deliver Information about Health Insurance, Health Care Access, and Health