Diabetes Care Coordinator

Position Status




NHC Position Type

Health Education

Position Summary

The NHC Chicago AmeriCorps member and Diabetes Care Coordinator will provide:

(1) outreach and educational programming to increase awareness of resources available to assist participants to better manage their condition. The program will provide health screenings, educational workshops and tips for lifestyle changes onsite at St. Bernard Hospital’s Ambulatory Care Center.

(2) The program will develop a referral program between the primary care, hospital, and community setting for those who are prediabetic and for those with type 2 diabetes. 

St. Bernard Hospital is located in the community of Englewood located on the south side of Chicago.  Englewood like many underserved communities has high rates of chronic health conditions. For the past 12 years Diabetes has been identified as one of the top five (5) chronic health conditions in St. Bernard Hospital’s (SBH) service area.  St. Bernard Hospital service area includes the predominantly African-American communities of Englewood, West Englewood, Washington Park, Burnside, Grand Boulevard, Greater Grand Crossing, Auburn-Gresham, Roseland, Chicago Lawn and South Shore, which are some of the most disadvantaged neighborhoods on Chicago’s South Side.   In the 2021 Community Health Needs Assessment, the percentage of adults in Englewood diagnosed with diabetes in twice the city average.  The Hospital will utilize the AmeriCorps member to continue the service started by our current AmeriCorps member.  The member will continue the outreach and education of the participants on the signs, physical impact and life changes needed to prevent and manage the disease. 

Major Duties and Responsibilities

Engaging in outreach and promoting health education topics and healthcare services; Collaborating with pre-existing patients and partner organizations' Identifying hosts and sponsors in various communities to form new partnerships; Recruiting participants; Scheduling and coordinating intervention/class logistics; Facilitating interventions and classes about health issue prevention and management and overall wellness; Creating healthcare and wellness educational materials; Facilitating and conducting healthcare and wellness trainings and classes; Implementing and executing program using established protocols; Managing program evaluations; Conducting data collection; Planning and preparing for classes; Providing health counseling and coaching; Keeping and organizing documentation and records; Securing equipment and supplies; Engaging in program planning; Doing healthy cooking demonstrations; Doing physical exercise demonstrations; Developing community relationships

Characteristics of an Ideal Candidate

Compassionate; Open-minded; Non-judgmental; Self-starter; Multi-tasker; ability to balance; Coordination and/or great project management skills; Good verbal and written communication skills; Progressively responsible education or experience in health and human services related field; Proficient computer skills and data entry skills; Passion for community outreach or helping others to improve their health a plus.

Knowledge Required for the Position

Knowledge of AmeriCorps/Health Corps member requirements


Member uses initiative in carrying out recurring assignments following set procedures, independently. The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required.


The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the Member at service.


Guidelines are generally applicable, but the Member independently makes adaptations in dealing with problems and unusual situations.


The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment.

Purpose and Impact of Service Position Assignments

Service position assignments involve a variety of conventional problems, questions, or situations that conform to established criteria.

Nature of Contacts


Purpose of Contacts

To motivate, influence, or educate people to support change behaviors.

Special Considerations

Unusual physical demands involving climbing, lifting, stooping, and reaching, etc.