Care Navigator

GMC is one of our satellite sites and primarily serves patients receiving Medication Assisted Treatment (MAT) for substance use disorder. As a Care Navigator at GMC, the member will tackle historically low cancer screening rates and high barriers to comprehensive primary care; the member will be working with eligible patients to address relevant preventative cancer screenings and to screen for and respond to pertinent social determinants of health (SDOH).

The member will divide most of their service time between cancer screening conversations and social determinants of health surveys. The remainder of the service hours will be spent doing community referrals, data entry & special projects. The position will include a significant amount of direct patient interaction and the ability to collaborate with whole care teams (nurses, providers, health center managers, etc.). The member will also be responsible for MAT-specific tasks such as running medications daily in the Prescription Drug Monitoring Program (PDMP) and re-engaging patients who have relapsed or have otherwise been lost to care. They may help with Covid-19 needs depending on the state of the pandemic.

DVCH is a community-focused health care organization providing affordable and accessible primary medical, dental, and behavioral health care. Services are provided in a fiscally responsible manner to all patients regardless of their ability to pay. As a Care Navigator at GMC, the member will be serving eligible patients to address preventative cancer screenings and social determinants of health. Our NHC members are highly integrated with DVCH’s care teams, and generally take the role of follow-up on needs that providers and other care team members lack capacity for. The position will include a significant amount of direct patient interaction and the ability to collaborate with whole care teams (nurses, providers, health center managers, etc.).

• Offering and reviewing screenings or self-referrals
• Referring patients to other programs and community services
• Providing follow-up and case management to deliver assistance and information
• Maintaining professional boundaries and respecting patient confidentiality
• Providing social service navigation