Family Pantry Coordinator

Position Status

Open

Site

Delaware

NHC Position Type

Outreach Coordinator

Position Summary

This position will work to build community partnerships and relationships that support collective impact and capacity building, primarily through the scheduling, reporting, outreach, monitoring, and execution of the Healthy Pantry Center program. The primary role of the placed member will be to support the operations of the Healthy Pantry Center through linkages created between the HPC clients, Food Bank staff, external referral partners and proxy pick-ups by Community Healthcare Workers for their patient. This role will also help to support hunger relief partners and community organizations in achieving their missions by building capacity and promoting health and nutrition, while addressing the root causes of hunger through the development of holistic, community-generated solutions.

Major Duties and Responsibilities

-Develop and maintain strategies and processes for supporting community organizations in their distribution capacity, primarily through overseeing all functions of the HPC.


-Provide outreach and support to vulnerable, high risk communities/populations that may have barriers that forbid them from reaching traditional food distribution sites, by accessing services at the Newark HPC.


-Facilitate training, learning and engagement of hunger relief partners and community organizations through sharing of information and resources through direct outreach and training programs.


-Facilitate collaboration and peer learning among the Food Bank of Delaware, hunger relief partners and community organizations to improve access to food and community resources for low-income Delawareans through regular conversation, engagement and training sessions.

-Facilitate agency collaboration between Community Healthcare Workers acting as proxy pick-ups for their homebound patients.


-Facilitate collaboration and positive working relationships with community organizations by maintaining records and files with the goal of improving the meeting of constituents’ needs.


-Serve as an ambassador of Food Bank of Delaware’s vision, mission and resources, as we seek to build collaborative working relationships with all hunger relief partners and community organizations working to end hunger in Delaware.


-Work with the Leadership Team to develop and manage relationships across a portfolio of key organizations, both known and to-be-identified, across various areas and industries by improving channels for integrated referrals and partnerships.
 

  • Developing new program or services to address community needs
     
  • Modifying organizational systems/practices to improve service efficiency and/or effectiveness
     
  • Developing and/or implementing volunteer management strategies
     
  • Building relationships with community partners
     
  • Engaging stakeholders to understand goals, needs, priorities, challenges, and opportunities
     

Characteristics of an Ideal Candidate

Self-starter, Team-oriented, Multi-tasker; able to balance, Experience managing projects or processes, Community engagement/outreach skills

Knowledge Required for the Position

Knowledge of AmeriCorps/Health Corps member requirements, Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.

Supervision

Member uses initiative in carrying out recurring assignments following set procedures, independently, The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required

Review

The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service., Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.

Guidelines

Written and oral guides provide specific instructions for doing service, Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations

Complexity

The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment, In making decisions, the member is often required to depart from past approaches and to extend traditional techniques

Special Considerations

Unusual physical demands involving climbing, lifting, stooping, and reaching, etc., Unusual service hours, involving evenings, weekends, or long shifts, Special safety regulations or precautions that must be observed

Language Proficiency Requirements

Is proficiency in a language other than English required? No
 

Requires Personal Vehicle

Yes