Position Status
Site
NHC Position Type
Position Summary
The member will link infrequent clinical users who are uninsured to health access coverage they may be eligible for and at the same time encourage and schedule them for acute or preventative services. The member will provide generalizes support related to Health Coverage and Population Health Outreach.
Major Duties and Responsibilities
1)Supporting implementation of new EMR Portal
2) Providing technical support to new EMR Portal users
3) Coordination among organization's key units, analytics, finance, billing, Member Services & Patient Support Services, & Care Teams
- Modifying organizational systems/practices to improve service efficiency and/or effectiveness
- Conducting research, mapping community assets, or reviewing data to strengthen the ability to meet community needs
- Engaging stakeholders to understand goals, needs, priorities, challenges, and opportunities
- Creating tracking or data management systems
- Developing or refining informational databases or resource information for stakeholders
Characteristics of an Ideal Candidate
Self-starter, Organized, Detail-oriented, Research and analytical skills, Able to review and synthesize information
Knowledge Required for the Position
Knowledge of AmeriCorps/Health Corps member requirements, Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.
Supervision
The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required
Review
The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service., Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.
Guidelines
Written and oral guides provide specific instructions for doing service, Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects
Special Considerations
Health screening or service required, Position offers flexible hours/service formats for members who may need them due to childcare commitments, probation/parole requirements, or other obligations. If so, please describe the parameters of this flexibility.
Language Proficiency Requirements
No