NHC Position Type
The NHC Chicago AmeriCorps member and Health Educator will provide students with vital information regarding their own health and how to advocate for themselves in the health care system. Through the education and outreach efforts of the member, students will learn about the health care facilities that Erie operates and their ability to access the centers without experiencing barriers. Often, the NHC member is a student’s initial point of contact with Erie.
Major Duties and Responsibilities
Engaging in outreach and promoting health education topics and healthcare services; Collaborating with pre-existing patients and partner organizations; Recruiting participants; Scheduling and coordinating intervention/class logistics; Facilitating interventions and classes about health issue prevention and management and overall wellness; Creating healthcare and wellness educational materials; Facilitating and conducting healthcare and wellness trainings and classes; Implementing and executing program using established protocols; Planning and preparing for classes; Providing health counseling and coaching; Keeping and organizing documentation and records; Securing equipment and supplies; Engaging in program planning.
Characteristics of an Ideal Candidate
Compassionate; Experience with public speaking; Open-minded; Non-judgmental; Self-starter; Multi-tasker; ability to balance; Coordination and/or great project management skills; Good verbal and written communication skills; Proficient computer skills and data entry skills; Passion for community outreach or helping others to improve their health a plus.
Knowledge Required for the Position
Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.
Member uses initiative in carrying out recurring assignments following set procedures, independently. The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required. The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.
The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the Member at service. The Member independently plans and carries out the projects and selects the approaches and methods to be used in solving problems. Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.
Written and oral guides provide specific instructions for doing service. Most instructions are easily memorized and require little interpretation. Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards and files of previous projects. Guidelines are generally applicable, but the Member independently makes adaptations in dealing with problems and unusual situations. Member must use considerable judgment in adapting current or developing new guidance.
The service position assignments vary significantly or often involve unusual circumstances and incomplete or conflicting data. In making decisions, the Member is often required to depart from past approaches and to extend traditional techniques. The Member must develop new techniques, methods, or approaches to complete service position assignments.
Purpose and Impact of Service Position Assignments
Member provides timely services of a personal nature to others. The service position product or service affects the accuracy, reliability, or acceptability of further processes or services. Service position assignments involve a variety of conventional problems, questions, or situations that conform to established criteria. The service position product or services affect the social, physical, and economic well-being of a substantial number of people on an ongoing basis.
Nature of Contacts
Purpose of Contacts
To motivate, influence, or educate people to support change behaviors.
Health screening or service required
Language Proficiency Requirements
Spanish speaking a plus