Community Resource Coordinator

Position Status

Open

Site

Delaware

NHC Position Type

Outreach Coordinator

Position Summary

The Community Resource Coordinator will facilitate community food distribution events. In addition, this position will assist at large scale mass distribution events by coordinating community resources to be made available to clients, as well as organize community resources to be present at the events. The Community Resource Coordinator will also work with the Community Engagement Coordinator and Communications Director on sharing information to past recipients through e-mail and other virtual and community engagements. This position is also responsible for developing partnerships with Food Bank of Delaware (FBD) Hunger Relief Program Partners and community organizations, as needed, to achieve the position’s goals and outreach objectives.

This position will also serve to conduct research to assist us with a new “Fresh Market” initiative, a subsect of our Mobile Pantry program that will assist homeless populations and food deserts with healthy, ready-to-eat meals, and fresh produce.

The Community Resource Coordinator will focus their service on providing community-based resources, including, but not limited to mental health resources, public health resources, information on government benefits, and nutrition and healthy eating among others. This position will also be asked to facilitate smaller community-based distributions where they will ensure partnerships in known food deserts across the state to reach new demographics/socio-economic populations. MEMBER TERM OF SERVICE This is a full-time AmeriCorps national direct service position. To fulfill this position, the mem

Major Duties and Responsibilities

The Community Resource Coordinator will focus their service on providing community-based resources, including, but not limited to mental health resources, public health resources, information on government benefits, and nutrition and healthy eating among others. This position will also be asked to facilitate smaller community-based distributions where they will ensure partnerships in known food deserts across the state to reach new demographics/socio-economic populations.

The NHC mission is “to foster healthy communities by connecting those who need it most with health and wellness education, benefits and services, while developing tomorrow’s compassionate health leaders.” The Community Resource Coordinator will serve directly with the community in this position. According to Feeding America, “in Delaware, 93,900 people are struggling with hunger - and of them 30,920 are children.” In addition, according to the Map the Meal Gap from Feeding America, the food insecurity rate in New Castle County is 10.1% according to 2020 data. That number has increased in the years since published and has also been adversely impacted by COVID-19. As outlined in the NHC mission, all of the individuals experiencing food insecurity would be benefitted from greater access to “health and wellness education, benefits and services.”

As outlined in the NHC agreement, the Community Resource Coordinator will spend at least 15% of their hours “on direct service and/or capacity building activities that help to address structurally oppressive policies, procedures, and practices that contribute to health disparities in NHC’s focus areas.” As outlined, the Community Resource Coordinator will provide service in underrepresented communities, among others, encouraging involvement in and information sharing of food security resources and health related materials.

The majority of the responsibilities of the Community Engagement Coordinator will be conducted on-site and, in the field, serving communities.

Characteristics of an Ideal Candidate

Demonstrated ability in both written and verbal communications and listening skills.

● Ability to effectively communicate with persons of diverse social-economic and educational backgrounds.

● Must possess cultural sensitivity skills, interpersonal skills, and communication skills.

● General understanding of social service system and state and federal nutrition programs.

● Computer literacy and typing skills required; knowledge and understanding of office programs such as Word, Excel, PowerPoint, Outlook, etc.

● Ability to function in a community setting.

● Travel is required. Must have reliable transportation and valid driver’s license

● Willingness to work flexible hours, including occasional nights and weekends

● Clean drug screening

● Satisfactory background screening

Physical Requirements:

● Ability to reach above shoulder heights, below the waist or lifting as required throughout the work day

● Comfortable working in extreme hot or cold temperatures

● To type on a computer keyboard

● The member must be able to stand/walk for long periods of time.

● The member frequently is required to stop, kneel, crouch, or crawl and talk or hear.

● Ability to lift up to 25 pounds regularly and up to 50 pounds on occasion

● Will require exposure to warehouse environment

● Unusual work hours and unusual environmental conditions are necessary.

● To sit or stand as needed

● May require walking primarily on a level surface periodically throughout the day

● Must wear protective gear where/when required

Supervision

Tonya Richardson, Program Director, 302-395-5101 or tonya.richardson@newcastlede.gov

Michael Zeltt, Food Distribution Director, (302) 292-1305 ext 222 or mzeltt@fbd.org

Guidelines

The Community Resource Coordinator, as an AmeriCorps Member, will be expected to serve forty (40) hours per week and the standard service week is five days. The administrative offices are open Monday through Friday from 8:00 am to 4:30 pm. Also, the standard service day is “8 hours as determined by the supervisor.” Holidays and time off would be extended to the NHC Member, with approval from the Food Distribution Director at the FBD and the program staff. The schedule for the NHC member may require service outside of the normal hours, which could be used to offset time off. This would be determined in consultation with the Food Distribution Director. Flexible hours/service formats, due to childcare commitments, probation/parole requirements or other obligations, will have to be discussed with the FBD to determine if they could be accommodated. Time away from site for activities required by the NHC Program, such as meetings and trainings will also be accommodated once discussed with the FBD Site Supervisor. The Food Bank of Delaware anticipates that a majority of the member’s weekly schedule would be spent doing meaningful service.

Language Proficiency Requirements

Bi-lingual (English/Spanish) preferred.

Criminal History Check Requirements Beyond NHC Standard Checks

Must have complied with all AmeriCorps required criminal history checks including 1) a State Criminal Registry Check of the AmeriCorps-designated repository in both the state in which the program operates and the state in which the member resided at the time they applied to the program; 2) a nationwide finger-print based FBI background check; and 3) a Department of Justice National Sex Offender Registry Check.

The member understands that if the results of the required criminal history checks reveal that they are subject to a state sex offender registration requirement and/or have been convicted of homicide (1st, 2nd or 3rd degree) they will be ineligible to serve in the Program. The member also understands they will have the opportunity to review and dispute the findings from the criminal history check.