TRINITY/ST. FRANCIS - Health Education & Outreach

Position Status




NHC Position Type

Health Education

Position Summary

The NHC Delaware member will be an integral member of the Saint Francis Community Health and Well-Being (CHWB) Department. CHWB has conducted more than 3,500 COVID tests in the community to date in addition to providing medical care via the Saint Clare Medical Outreach Van, and social care through food insecurity programs serving 100+ individuals and families each month.   

Working between the community, social service systems, government and traditional health care, the NHC Delaware member will assist individuals, families, groups and communities in developing their capacity to engage with social services and community resources, to access health insurance (Medicaid) and health information, and secure food, housing, and quality medical care.  Strengthening community partnerships and organizations within the Hispanic community will be a key responsibility of the NHC member.  In this way, the NHC’s work reduces disparities, and directly addresses health inequities, particularly in communities of color.

Major Duties and Responsibilities

  • Collecting, recording, and evaluating data to inform education on health issues
  • Providing education to clients and refer them to providers
  • Developing and distributing new materials geared towards patients, clients, and/or organizations
  • Conducting interviews of community to adjust curriculum
  • Teaching classes/workshops in-person and remote on health
  • Conducting enrollment benefits screenings,
  • Providing outreach in the community to promote services
  • Linking clients from community organizations to services
  • Assessing and reporting on existing services in the target area
  • Creating and implementing surveys to assess program effectiveness
  • Developing new program materials to aid reach, scope and effectiveness
  • Identifying funding to support the member's service project
  • Networking with the community, coordinating with outside facilities, faith-based organizations, social services agencies, private medical practices, etc.
  • Linking individuals and treatment services via education and by serving as a point of contact for community-based agencies
  • Collecting and tracking of data

Characteristics of an Ideal Candidate

  • Patient
  • Non-judgmental
  • Compassionate
  • Experience with data analysis
  • Good with diverse personalities
  • Good interpersonal skills
  • Multi-tasker; ability to balance
  • Team player
  • Speaks language(s) spoken by patient populations
  • Organized; sound organizational skills
  • Good customer service skills
  • Proficient computer and data entry skills (e.g., Microsoft suite)

Knowledge Required for the Position

  • Knowledge of AmeriCorps/Health Corps member requirements
  • Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options


The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.


Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.


Guidelines are generally applicable, but the Member independently makes adaptations in dealing with problems and unusual situations.


The Member must develop new techniques, methods, or approaches to complete service position assignments.

Purpose and Impact of Service Position Assignments

The service position product or services affect the social, physical, and economic well-being of a substantial number of people on an ongoing basis.

Nature of Contacts

Community Groups

Purpose of Contacts

To give or exchange information

Special Considerations

  • Personal vehicle required
  • Special safety regulations or precautions that must be observed
  • Language proficiency
  • Health screening or service required

Language Proficiency Requirements

  • Bi-lingual Spanish