Maternal Health Care Coordinator

Position Status




NHC Position Type

Care Coordinator

Position Summary

The Healthy Start program serves families who are pregnant and/or who have children less than 3 years old. We provide a variety of supportive services including stress management, parenting education, infant and maternal health education, smoking cessation, goal setting, lactation support, and assistance accessing a variety of community resources. This position will be based in our Duval office though occasional tasks will also be performed in our St. John’s office. We have designed this position to include both direct care coordination with clients and service within the community. Tasks are not limited to the following-

  • Assisting in community events (health fairs, lifestyle classes, etc.)
  • Expanding partnerships throughout the community (educating agencies about Healthy Start services, providing information about resources in our area, etc)
  • Performing home visits to best serve our clients
  • Assist with CI & R Outreach and Initial Contacts
  • Participate in monthly supervisions

Major Duties and Responsibilities

  • Client Care Coordination
  • Client Service Engagement

  • Referrals to Community Resources

  • Service Documentation

  • Assist with obtaining screens/referrals

  • Attend community meetings (such as board meetings, informational meetings, events, etc)

  • Lead Lifestyle Classes with community partners

  • Assist with our annual holiday drive for our participants. (Help organize the drive, identify potential donors, deliver gifts, etc. )

Characteristics of an Ideal Candidate

  • Organized; sound organizational skills
  • Multi-tasker; ability to balance
  • Detail-oriented
  • Comfortable speaking with patient populations, individually or in groups
  • Interested in health and wellness promotion
  • Experience in healthcare field
  • Education in Social Work, Public health, and/or Psychology
  • Team-oriented
  • Customer-oriented
  • Positive attitude
  • Good verbal and written communication skills
  • Proficient computer and data entry skills (e.g., Microsoft suite)
  • Experience working with patient populations
  • Familiarity with patient populations
  • Speaks language(s) spoken by patient populations
  • Creative problem solving
  • Open-minded
  • Non-judgmental
  • Kind and friendly

Knowledge Required for the Position

Knowledge of AmeriCorps/Health Corps member requirements. 

Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.


Member uses initiative in carrying out recurring assignments following set procedures, independently. The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.


The Member independently plans and carries out the projects and selects the approaches and methods to be used in solving problems. Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.


Written and oral guides provide specific instructions for doing service. Guidelines are generally applicable, but the Member independently makes adaptations in dealing with problems and unusual situations.


In making decisions, the Member is often required to depart from past approaches and to extend traditional techniques. The Member must develop new techniques, methods, or approaches to complete service position assignments

Purpose and Impact of Service Position Assignments

  • The Member’s service output is necessary in order to facilitate the service of other staff.
  • Member provides timely services of a personal nature to others.
  • The service position product or service affects the accuracy, reliability, or acceptability of further processes or services.
  • Service position assignments involve a variety of conventional problems, questions, or situations that conform to established criteria.
  • The service position product or services affect the social, physical, and economic well-being of a substantial number of people on an ongoing basis.
  • The member is required to investigate or analyze a variety of unusual conditions, problems, or questions.

Nature of Contacts


Purpose of Contacts

To give or exchange information

Special Considerations

  • Personal vehicle required
  • Significant travel (more than 25%)
  • Language proficiency
  • Criminal history check requirements beyond those required by National Health Corps
  • Must be at least 21 years old.

Criminal History Check Requirements Beyond NHC Standard Checks

The Children’s Home Society requires all direct service personnel (including our AmeriCorps member) to pass a criminal background screening, drug test, and driving record screening. COVID-19 Vaccination is preferred but not required. PPE is required when in all CHS buildings and/or when on all official CHS business.