Open

Northeast Pennsylvania

Patient Navigator

The member will serve at Trinity Child Care Center, Scranton, PA. The program is licensed through the Pennsylvania Department of Health. Trinity provides childcare on a daily for up to 60 children who have medically complex conditions.
The member will serve in enhancing the continuity of care that surrounds the child during their developmental years. The children live with their families throughout Lackawanna and surrounding counties.
The CHW as a patient navigator will help to ensure care coordination through exploring needed resources, advocacy and communication with families, school, relevant health providers and others.

Program location is open 6 am to 6 pm. There is flexibility for the member to make up hours during the service year.

The shift will be Monday through Friday, 8 am to 4 pm with a 30 minute lunch break that does not count towards member's service hours.  The service member will serve a 38 hour week.  

The major duties and responsibilities of the Pediatric Public Health Family Navigator is to advocate for quality medical care for individuals who receive services through Trinity Child Care Center. In addition, the individual in this position will advocate for meaningful interactions and opportunities within the community. This is done through the preparation for appointments, attendance at appointments, attending and providing accurate information to the medical provider and then relaying this information back to the appropriate parties at the Trinity.
In addition, the Navigator is responsible for assisting in care coordination and resource navigation. This might include family contact and cross system communication. The Health Navigator will also explore meaningful opportunities to improve or expand individual’s mental, social and emotional health by investigating resources within the community that enhance an individual’s quality of life. Maintaining current information about available resources would assist current and future children, their families and the staff who interact with them.

Organized

Research and analytical skills

Comfort speaking with others, individually or in groups

Community engagement/outreach skills

Group facilitation skills

Compassionate with children

Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.

The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required

Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.

Member must use considerable judgment in adapting current or developing new guidance

This is a newly created position, so the Member will be able to contribute to developing meaningful work. 

Member must follow the dress code:

The purpose of the dress code policy is to establish expectations for the employees of St. Joseph’s Center for attire in the workplace. Employees contribute to the reputation of St. Joseph’s Center in the way that they present themselves. A professional appearance is essential to upholding a favorable impression with the public and organization stakeholders. Good grooming and appropriate dress reflect employee pride and inspire confidence. Employees are expected to wear attire that is suited to the duties they provide. Various departments have their own expectations for work attire. Refer to your supervisor for department specific policy. Direct service employees and frontline managers are expected to wear clothing that is comfortable, casual and suited to the activities planned for that day and weather conditions. Management and office employees are expected to dress in more business-like attire and in accordance to their overall role and determined by their day’s activities.
St. Joseph’s Center identification badges are also considered part of work attire and are expected to be worn by each employee during work hours.

Inappropriate work attire, not permitted to be worn, includes, but is not limited to the following:
-Employee clothes should allow them to move and bend comfortably without revealing parts of the body that should be covered.
-Clothing with holes, rips or frays
-Clothing with provocative, inappropriate slogans, lewd or negative messages or words.
-Tank tops, crop tops or low-cut tops
-Halters, midriffs or see-through clothing
-Clothing that reveals underwear, undergarments or midriff
-Skirts or shorts should be no higher than mid-thigh in length
-Pajama pants

Foot Wear
Shoes that are worn at work should be secure and safe for the routine activities of one’s position. Shoes should also be secure and safe for participation in unplanned activities such as using of steps, responding to a fire drill, etc.
Staff working in a direct care or direct care supervisory position should wear shoes with closed toes and back.
Staff driving a Saint Joseph’s Center vehicle should wear shoes that are secure with a strap.
 

Member has to develop, analyze, or evaluate information before the service position can progress

The member must develop new techniques, methods, or approaches to complete service position assignments

Member provides timely services of a personal nature to others

To give or exchange information

To provide customer service

To resolve problems or arrive at compromise solutions with people who have different viewpoints, goals, or objectives

To motivate, influence, or educate people to support behavior change

English

Health screening or service required

Criminal history check requirements beyond those required by National Health Corps

No