MAT Legal Assistant

Position Status

Open

Site

Philadelphia

NHC Position Type

Care Coordinator

Position Summary

The overarching goal of the NHC Philadelphia member is to build the capacity of PLA’s Medical-Legal-Community Partnership (MLCP) to treat the health-harming legal needs of patients with substance use disorders. They will do so by offering direct, on-site legal aid for patients at Medication Assisted Treatment (MAT) programs at two Federally-Qualified Health Centers, Philadelphia Department of Public Health (PDPH), Health Centers 6 (HC 6) and 10 (HC 10).

Major Duties and Responsibilities

  • practicing intake and referrals of patients in need
  • identifying patients who are at-risk to assess eligibility for various services
  • offering and reviewing screenings or self-referrals
  • referring patients to other programs and community services
  • tracking patients to confirm program enrollment and engagement
  • providing follow-up and case management to deliver assistance and information
  • maintaining professional boundaries and respecting patient confidentiality
  • educating patients on medical interventions and prevention
  • documenting interactions with patients in an electronic health record
  • attending and participating in community or host site events
  • creating social media content to promote the programs
  • collaborating with supervisors and other leadership
  • implement strategies to recruit clients to attend health and wellness classes
  • providing social service navigation
  • conducting social determinants of health screener
  • maintaining, assembling, and distributing materials and supplies
  • participating in meetings and conferences

Characteristics of an Ideal Candidate

  • Organized; sound organizational skills
  • Multi-tasker; ability to balance
  • Detail-oriented
  • Comfortable speaking with patient populations, individually or in groups
  • Interested in health and wellness promotion
  • Experience interacting with patient populations
  • Education in Social Work, Public health, and/or Psychology
  • Team-oriented
  • Customer-oriented
  • Positive attitude
  • Patient and calm
  • Good verbal and written communication skills
  • Proficient computer and data entry skills (e.g., Microsoft suite)
  • Experience working with patient populations
  • Speaks language(s) spoken by patient populations
  • Instills trust easily
  • Creative problem solving
  • Persistence
  • Resilience
  • Tenacity
  • Open-minded
  • Non-judgmental
  • Kind and friendly
  • Knowledge of legal services and federal/state assistance programs.

Knowledge Required for the Position

  • Knowledge of AmeriCorps/Health Corps member requirements
  • Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options

Supervision

  • NHC member uses initiative in carrying out recurring assignments following set procedures, independently.
  • The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required.

Review

  • The NHC member independently plans and carries out the projects and selects the approaches and methods to be used in solving problems.

Guidelines

  • Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards and files of previous projects.
  • Guidelines are generally applicable, but the NHC member independently makes adaptations in dealing with problems and unusual situations.
  • NHC member must use considerable judgment in adapting current or developing new guidance.

Complexity

  • NHC member has to develop, analyze, or evaluate information before the service position can progress.
  • In making decisions, the NHC member is often required to depart from past approaches and to extend traditional techniques.
  • The NHC member must develop new techniques, methods, or approaches to complete service position assignments

Purpose and Impact of Service Position Assignments

  • NHC member provides timely services of a personal nature to others.
  • The service position product or services affect the social, physical, and economic well-being of a substantial number of people on an ongoing basis.
  • The NHC member is required to investigate or analyze a variety of unusual conditions, problems, or questions.

Nature of Contacts

  • Clients

Purpose of Contacts

  • to provide customer service
  • to give or exchange information

Special Considerations

Member will travel between 2 health center locations throughout the week (schedule TBD):

  • Philadelphia Department of Public Health, Health Center 6 – (1 site) 

          301 W Girard Ave,  

          Philadelphia, PA, 19123 

  • Philadelphia Department of Public Health, Health Center 10 – (1 site) 

          2230 Cottman Ave, 

          Philadelphia, PA, 19149

Language Proficiency Requirements

  • Second language proficiency in Spanish is required; fluency preferred

Criminal History Check Requirements Beyond NHC Standard Checks

  • Child abuse clearance