Youth Engagement Program Coordinator

Position Status




NHC Position Type

Outreach Coordinator

Position Summary

The purpose of healthcare member will be to engage with youth through the CHANGE program and 412 Youth. Member will be creating and facilitating health-related educational programming about the opioid crisis and responsible prescription drug use,  nutrition, access to nutritious foods, and healthy lifestyles, emergency preparedness, and identifying and coordinating community partnerships to foster active, accessible community engagement for youth.

The Division of Adolescent and Young Adult Medicine at UPMC Children’s Hospital of Pittsburgh concentrates on reaching underserved youth by collaborating with community partners to facilitate seamless linkage to relevant resources and additional supports in the community. The Division works with community organizations including the Shuman Juvenile Detention Center and the 412 Youth Zone to decrease disparities in healthcare delivery and to promote health and well-being of all youth. Member will fit into the organization as they will be serving and interacting with diverse group of underserved youths, some of which include teens from lower socioeconomic households, teens with disabilities, and teens with chronic illness. The member will the fill the unmet need of educational outreach through partnerships and information facilitation to these vulnerable population.

Major Duties and Responsibilities

  • Providing outreach to agencies to build awareness
  • Creating and developing communications related to outreach campaigns
  • Obtaining feedback to improve on communication materials
  • Developing and providing health education for the community
  • Planning, scheduling, and convening workgroups between organizations
  • Planning, scheduling, and coordinating listening sessions
  • Collecting, recording, and evaluating data to inform education on health issue
  • Providing education to clients and refer them to providers
  • Attending trainings and/or community events
  • Linking clients from community organizations to services
  • Developing new program materials to aid reach, scope, and effectiveness
  • Doing educational presentations

Characteristics of an Ideal Candidate

  • Good with patient populations
  • Open-minded
  • Non-judgmental
  • Approachable
  • Excellent communicator
  • Good with diverse personalities
  • Good interpersonal skills
  • Interest in health, social justice, and policy issues
  • Works well with others
  • Desires to empower community
  • Able to build relationships with experts
  • Organized; sound organizational skills
  • Proficient computer and data entry skills (e.g., Microsoft suite)

Knowledge Required for the Position

  • Knowledge of AmeriCorps/Health Corps member requirements
  • Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options


  • Member uses initiative in carrying out recurring assignments following set procedures, independently.
  • The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required.
  • The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.
  • The member is given tasks but also has the space (is encouraged) to take new initiatives as they deem fit.


  • The Member independently plans and carries out the projects and selects the approaches and methods to be used in solving problems.
  • Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.
  • Member will provide weekly reports to supervisors, and monthly reports to site director.


  • Written and oral guides provide specific instructions for doing service.
  • Guidelines are generally applicable, but the Member independently makes adaptations in dealing with problems and unusual situations.


  • Member has to develop, analyze, or evaluate information before the service position can progress.
  • The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment.
  • Since a lot of tasks include human interaction, they are not always predictable and clear-cut. Member must be able to use their judgments while also staying professional and within guidelines.

Purpose and Impact of Service Position Assignments

  • The Member’s service output is necessary in order to facilitate the service of other staff.
  • Member provides timely services of a personal nature to others.
  • Service position assignments involve a variety of conventional problems, questions, or situations that conform to established criteria.

Nature of Contacts

  • Community Groups

Purpose of Contacts

  • To motivate, influence, or educate people to support change behaviors.

Special Considerations

  • Special safety regulations or precautions that must be observed
  • In the space below, provide additional information or explanations.:
  • The workplace is still enforcing masks (this may change according to circumstances). TB test is required.

Criminal History Check Requirements Beyond NHC Standard Checks

Further, UPMC’s Volunteer Services policy states that: No candidate will be accepted if convicted for violence, drug, sex offenses, or criminal acts involving children or acts of fraud.


In addition to NHC Standard Checks, all NHC Pittsburgh members are required to complete and pass criminal history checks for Great Lakes Behavioral Research Institute/Diversified Care Management (DCM). Great Lakes/DCM is a third party vendor contracted with the Allegheny County Health Department (operating site for NHC Pittsburgh) to distribute NHC Pittsburgh member stipends. NHC Pittsburgh members are onboarded to Great Lakes/DCM system only when the checks have been completed and the member has passed those checks.  Along with these checks, ALL NHC Pittsburgh Members Are Required to be Vaccinated against COVID-19. 

The checks that all NHC Pittsburgh members would be required to complete and pass for Great Lakes/DCM are the following: 1) Act 33 (Pennsylvania Child Abuse Clearance), 2) National Sex Offender Registry Clearance,  3) Act 34 (Pennsylvania Criminal History Clearance, and 4) Act 73 (FBI Criminal History Clearance - ONLY completed via Identogo PA).

NHC members do not have to pay for the completion of these checks. Great Lakes/DCM will distribute payment codes for the Act 33 (Pennsylvania Child Abuse Clearance) and Act 73 (FBI Criminal History Clearance which is conducted through Identogo PA ( PA FBI fingerprinting agency). The National Sex Offender Registry Clearance and Act 34 (Pennsylvania Criminal History Clearance) will be completed by Great Lakes/DCM upon receiving requested information that members will be asked to submit.