Maria X Martinez Palliative Care Coordinator

Position Status



San Francisco

NHC Position Type

Care Coordinator

Position Summary

Summary: The Maria X Martinez Palliative Care Coordinator will work closely with social workers and medical providers to support the Palliative Care Project, one of the project-based programs of the MXM clinic. The Maria X Martinez Health Resource Center (formerly known as Tom Waddell Urgent Care) specializes in providing multi-disciplinary services to respond to a wide range of medical, psychological, and social needs of vulnerable adults in San Francisco, especially people experiencing homelessness. Patients receive assessment and care for non-life-threatening illnesses or injuries needing immediate assistance, low barrier medications for addiction treatment (e.g., Naloxone), and transitional comprehensive primary care services. Limited dental and podiatry services are also offered onsite.

The member will serve the clients of Maria X Martinez Health Resources Center, who are primarily adults who experience/d homelessness who are seeking transitional primary care medical services. Some of the services that the member may provide include but are not limited to: drop-in care for urgent health issues; transitional primary care for Street Medicine patients; tuberculosis (TB) placement, labs, follow-up wound care; dental care; podiatry care; referral to Primary Care and other services.

About the Organization: SFDPH Whole-Person Integrated Care serves to provide care to people experiencing homeless by 1) connecting to transitional primary care 2) re-/connecting to social services 3) supporting client’s towards becoming “housing ready” for their transition from shelter health to their next destination, ideally their own permanent, supportive housing with established primary medical care.

Major Duties and Responsibilities

  • Providing follow-up and case management to deliver assistance and information
  • Educating patients on medical interventions and prevention
  • Implementing patient engagement strategies to improve outcomes
  • Providing social service navigation
  • Tracking patients to confirm program enrollment and engagement
  • Updating and maintaining client databases (EPIC, Excel) for program evaluation
  • Support with data visualization of client-served in WPIC programs (ex. Palliative Care)
  • Attending and participating in relevant meetings

Characteristics of an Ideal Candidate

This information is subject to updates.

  • Able to communicate effectively with individuals of diverse backgrounds and identities.
  • Able to build strong relationships.
  • Community engagement/outreach skills
  • Flexible
  • Organized

Knowledge Required for the Position

This information is subject to updates.

Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.


This information is subject to updates.

The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required

Nature of Contacts

This information is subject to updates.

The population that the member primarily serves and/or interacts with are:

  • Clients
  • Community Organizations

Purpose of Contacts

This information is subject to updates.

The member interacts with the above contacts:

  • To motivate, influence, or educate people to support behavior change

Special Considerations

  • Personal Vehicle is not required to complete this position; the site is accessible via public transportation.
  • Significant Travel Time: Outreach with team to hospital, streets, and patient's residence for follow up care coordination and direct patient support. Member will be on foot and on public transportation between these locations to provide services.

Language Proficiency Requirements

  • No additional Language Proficiency required.