Palliative Care and Ending the Epidemic Project Coordinator

Position Status



San Francisco

NHC Position Type

Outreach Coordinator

Position Summary

Position Can Start As Soon As Possible

The Americorps member will be serving the homeless population in shelters and on the streets. There are many homeless individuals with life ending diseases/illnesses who are dying on the streets and a plethora of which have been diagnosed with HIV and are out of care.

The Americorps member will be responsible for two (2) projects: the Palliative Care Project and the Ending the Epidemic Project.

  • The Palliative Care Project ensures that homeless individuals have an opportunity to die with dignity and assist them into getting into palliative care, housing, or hospice care, notifying family members if necessary.
  • The Ending the Epidemic Project reaches out to homeless individuals living with HIV/AIDS and HEP C, to assist them with getting into treatment, shelter, housing, and any other program that is needed to assist them in living a normal undetectable status.

Members will be meeting with clients daily and/or weekly.

Major Duties and Responsibilities

Major duties include:

  • Providing education to clients and refer them to providers
  • Providing health education to at-risk populations¬†
  • Developing and distributing new materials geared towards patients, clients, and/or organizations
  • Linking clients from community organizations to services
  • Targeting groups that have a high number of clients
  • Meeting with referral staff to ensure that clients receive services
  • Assessing and reporting on existing services in the target area
  • Collecting and tracking of data

Characteristics of an Ideal Candidate

  • Outgoing; Energetic
  • Patient; Good listener
  • Good with patient populations; Passion for health topics
  • Open-minded; Non-judgmental; Compassionate; Approachable
  • Excellent communicator
  • Good with diverse personalities; Good interpersonal skills
  • Interest in health, social justice, and policy issues; Commitment to social justice; Desires to empower community
  • Detail-oriented
  • Team player; Works well with others
  • Thinks creatively
  • Confident
  • Able to build relationships with experts
  • Ability to work in fast-paced environment
  • Organized; sound organizational skills
  • Good customer service skills; Good telephone skills
  • Proficient computer and data entry skills (e.g., Microsoft suite)

Knowledge Required for the Position

  • Knowledge of AmeriCorps/Health Corps member requirements
  • Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options
  • In the space below, provide additional information or explanations:
  • Member will be trained on Epic and One System


  • Member uses initiative in carrying out recurring assignments following set procedures, independently.
  • The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.


  • Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.

Nature of Contacts

The member will have contact with doctors social workers, nurse practitioners and CBO's at various sites, in addition to the clients being served.  

Special Considerations

  • Special dress code
  • Health screening or service required
  • Special safety regulations or precautions that must be observed
  • Member will need to ensure they are dressed comfortable for outreach and working with the homeless populations, ex., jeans and sneakers. Member will need to be Covid vaccinated and TB cleared.

Language Proficiency Requirements

None; additional languages helpful - Spanish, Cantonese, Mandarin.