SOS and Shelter Health Care Coordinator

Position Status



San Francisco

NHC Position Type

Care Coordinator

Position Summary

This position has been filled for the 2023-2024 Service Term.

Position Start: August 29th, 2023.

Position End: July 16, 2024.


Summary: The member will be a part of the care team on the medical Street Outreach Services (SOS) van and to support the Shelter Health team. Major duties in both programs include: traveling in medical van or shelter health clinic, outreach and screening of potential participants, supporting on-site preventive and urgent health care, providing connections to primary care, including creating and escorting clients to appointments, supporting linkages to services: mental health, substance use recovery, dental, social, and legal services, and working closely with the multidisciplinary teams and community based organization staff of relevant programs.

About the Organization(s): The SOS van provides outreach and medical services to people experiencing homelessness in specific San Francisco neighborhoods, while the Shelter Health clinics are located within the City's system of homeless shelters and Navigation Center. SFDPH Whole-Person Integrated Care serves to provide care to people experiencing homeless by 1) connecting to transitional primary care 2) re-/connecting to social services 3) supporting client’s towards becoming “housing ready” for their transition from shelter health to their next destination, ideally their own permanent, supportive housing with established primary medical care.  

Major Duties and Responsibilities

Characteristics of an Ideal Candidate

  • Self-Starter
  • Team-Oriented
  • Organized
  • Able to build strong relationships
  • Comfort speaking with others, individually or in groups
  • Experience or desire to work with marginalized communities, including people experiencing homelessness, substance abuse, and trauma is a plus.

Knowledge Required for the Position


Special Considerations

  • Use of a personal vehicle is not required. Sites are accessible via public transportation.

Language Proficiency Requirements

  • Additional language proficiency is not required.