SOS and Shelter Health Care Coordinator

Due to high volume of applicants, this position is pausing acceptance of applications as of May 16th and until further notice.

Summary: The member will be a part of the care team on the medical Street Outreach Services (SOS) van and to support the Shelter Health team. Major duties in both programs include: traveling in medical van or shelter health clinic, outreach and screening of potential participants, supporting on-site preventive and urgent health care, providing connections to primary care, including creating and escorting clients to appointments, supporting linkages to services: mental health, substance use recovery, dental, social, and legal services, and working closely with the multidisciplinary teams and community based organization staff of relevant programs.

About the Organization(s): The SOS van provides outreach and medical services to people experiencing homelessness in specific San Francisco neighborhoods, while the Shelter Health clinics are located within the City's system of homeless shelters and Navigation Center. SFDPH Whole-Person Integrated Care serves to provide care to people experiencing homeless by 1) connecting to transitional primary care 2) re-/connecting to social services 3) supporting client’s towards becoming “housing ready” for their transition from shelter health to their next destination, ideally their own permanent, supportive housing with established primary medical care.  

• Practicing intake and referrals of patients in need
• Identifying patients who are at-risk to assess eligibility for various services
• Offering and reviewing screenings or self-referrals
• Referring patients to other programs and community services
• Tracking patients to confirm program enrollment and engagement

• Self-Starter
• Team-Oriented
• Organized
• Able to build strong relationships
• Comfort speaking with others, individually or in groups
• Experience or desire to work with marginalized communities, including people experiencing homelessness, substance abuse, and trauma is a plus.

• Knowledge of AmeriCorps/Health Corps member requirements
• Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.

• Member uses initiative in carrying out recurring assignments following set procedures, independently
• The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required
• The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.

• Use of a personal vehicle is not required. Sites are accessible via public transportation.

• Additional language proficiency is not required.