Position Status
Site
NHC Position Type
Position Summary
Start Date: August 18th, 2025
End Date: July 6th, 2026
About the Position: The WPIC Subtance Use Coordinator will support unhoused people by connecting them to substance use treatment to reduce the risk of overdose and improve their health.
The member will support the INSPIRE Clinic, a multidisciplinary care team, including nurses, health workers, peers, social workers, and medical providers, to offer treatment to people with stimulant use disorder using a model called Contingency Management. The member will also help people with opioid use disorder start and stay on medication for addiction treatment through patient navigation, outreach, and linkage to services.
About the Organization: SFDPH Whole-Person Integrated Care serves to provide care to people experiencing homeless by 1) connecting to transitional primary care 2) re-/connecting to social services 3) supporting client’s towards becoming “housing ready” for their transition from shelter health to their next destination, ideally their own permanent, supportive housing with established primary medical care.
Shelter Health is one of 8 social medicine programs under the Whole Person Integrate Care umbrella. This position would be a vital part of care coordination, stabilization, and wrap-around services to adults experiencing homelessness.
Major Duties and Responsibilities
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Referring patients to other programs and community services
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Tracking patients to confirm program enrollment and engagement
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Implementing patient engagement strategies to improve outcomes
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Educating patients on medical interventions and prevention
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Conducting program quality improvement and data analysis
Characteristics of an Ideal Candidate
- Self-Starter
- Organized
- Compassionate
- Innovative
- Familiar and comfortable with data
- Familiar and comfortable with Microsoft Excel and Word
- Desire to work with people who have income limitations
- Desire to work with people who have severe and chronic health issues
- Desire to work with unhoused or marginally housed people
- Desire to work in a non-traditional health care setting
Knowledge Required for the Position
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Members will be trained if they have no prior experience with electronic medical records.
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Supervision
- Member uses initiative in carrying out recurring assignments following set procedures, independently
- The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required
- The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.
- The supervisor will meet with NHC members regularly to guide them and ensure they can complete their assigned activities.
Review
- The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service.
- The supervisor will explain the project guidelines and offer instructions on completing them.
Guidelines
- Written and oral guides provide specific instructions for doing service
- Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations
Complexity
- Member has little or no choice about how to perform the service position
- Member has to develop, analyze, or evaluate information before the service position can progress
- In making decisions, the member is often required to depart from past approaches and to extend traditional techniques
Special Considerations
- Personal vehicles are not required for this position. The clinics are accessible via public transportation.
- The member will:
- Serve approximately 40 hours per week.
- Serve Monday-Friday from 8:00AM - 5:00PM.
- The NHC member may be able to support evening or Saturday clinics with coordination from Host Site Supervisor and Program Supervisor
Language Proficiency Requirements
- No language other than English is required.
- Proficiency and skill with Spanish, Cantonese, and/or Mandarin would be useful to the member to communicate with a wide range of people (administrators, teachers, parents, dentists, and children).
Criminal History Check Requirements Beyond NHC Standard Checks
- Upon Conditional Acceptance of an NHC AmeriCorps Position, all AmeriCorps members must complete TrueScreen Background Checks to be formally placed in the AmeriCorps Program.
- No Background Checks or Health Exams required beyond what is required of NHC AmeriCorps Members.