Health & Wellness Coordinator

Position Status




NHC Position Type

Care Coordinator

Position Summary

The health and wellness education was created by a previous National Health Corps service member and focuses on fostering healthy life choices and bringing balance between physical and mental health. The AmeriCorps members will improve and facilitate current education curriculum to be facilitated to group clients:

  • The NHC member will provide Care Coordination to those experiencing opioid related symptoms and overdose admitted to the Baptist Medical Center’s Emergency Department.  Care Coordination has been recognized by the National Institute of Medicine as a best practice in improving health access and outcomes.   
  • The NHC member will provide screening and assessments as well as outreach activities to increase patient engagement in mental health services.
  • The NHC member will facilitate a wellness group to aid our patients in building healthy life styles and overall wellness that gives them the knowledge and skills they need to make positive choices about their recovery and well-being. 

Major Duties and Responsibilities

  • Practicing intake and referrals of patients in need
  • Identifying patients who are at-risk to assess eligibility for various services
  • Referring patients to other programs and community services
  • Providing follow-up and case management to deliver assistance and information
  • Implementing patient engagement strategies to improve outcomes
  • Maintaining professional boundaries and respecting patient confidentiality
  • Documenting interactions with patients in an electronic health record
  • Collaborating with supervisors and other leadership
  • Implementing strategies to recruit clients to attend health and wellness classes
  • Screening persons admitted for referral to behavioral health services
  • Providing social service navigation
  • Participating in meetings and conferences

Characteristics of an Ideal Candidate

  • Organized; sound organizational skills
  • Multi-tasker; ability to balance
  • Detail-oriented
  • Comfortable speaking with patient populations, individually or in groups
  • Team-oriented
  • Customer-oriented
  • Positive attitude
  • Good verbal and written communication skills
  • Experience working with patient populations
  • Creative problem solving
  • Resilience
  • Open-minded
  • Non-judgmental
  • Kind and friendly

Knowledge Required for the Position

Knowledge of AmeriCorps/Health Corps member requirements Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options


Member uses initiative in carrying out recurring assignments following set procedures, independently.


Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.


Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards and files of previous projects. Guidelines are generally applicable, but the Member independently makes adaptations in dealing with problems and unusual situations.


The service position assignments vary significantly or often involve unusual circumstances and incomplete or conflicting data.

Purpose and Impact of Service Position Assignments

The service position product or services affect the social, physical, and economic well-being of a substantial number of people on an ongoing basis.

Nature of Contacts


Purpose of Contacts

To motivate, influence, or educate people to support change behaviors

Special Considerations

Health screening or service required

Criminal History Check Requirements Beyond NHC Standard Checks

Starting Point Behavioral Healthcare is required by the Department of Children and Families and the Agency for Healthcare Administration to perform level 2 background screening checks on all employees and volunteers. All applicants must pass the background screening or receive a waiver from DCF. An applicant with a criminal charge on the list of offenses defined by DCF is not eligible to apply.